Here, you can get quick and uncomplicated help if you are on the Camino de Santiago.
Overwhelmed or underprepared?
Here, you’ll find support.
Whether you’re sitting desperately in a doorway because you’ve pushed far beyond your limits and still haven’t found a bed.
Or you realize that your plan isn’t working out and you need to take a shortcut but don’t know what to do or how to do it.
Or if you find yourself overwhelmed by loneliness or unexpected revelations and need someone to talk to.
Or even if everything has collapsed and you need a plan to get back home without a passport and cash.
Support for pilgrims on the Camino de Santiago
“Camino Provides" – the way gives you what you need.
While this has often proven true, there are occasions when additional support becomes necessary.
The phone number for emergencies
Pilgrim Assistance Pricing
If you have a quick question or need a simple bit of information that I can answer in just a few minutes, I’ll gladly help free of charge.
If your situation needs a bit more time or detailed support, my regular rate applies , which is €60 for 30 minutes.
And yes, once I win the lottery, I promise to make all support free for everyone!
If you need help now, contact me via WhatsApp, Telegram, or iMessage.
Hello, I’m Nicoletta. I call Porto home, and I’m passionate about the Camino de Santiago.
I’ve spent more than 4000km on the Caminos. I’ve meticulously documented every kilometer, and I intimately understand the rhythm of life on the Camino de Santiago.
In essence, I’m your go-to expert.
And because I’ve experienced firsthand how overthinking can lead to roadblocks, I’ve also delved into psychological training. I know how it feels to be on Camino with depression, anxiety and PTSD, so feel free to reach out for organisational or emotional crisis.
It´s not always sunny on the Camino
The fine print
I’m not a travel agency with a call center. Instead, I’m a freelancer who passionately cares for “her" pilgrims. However, this also means that I may not always be available.
When you book my consultation, there’s no guarantee that I’ll be immediately accessible. Just like anyone else, I might be at the dentist, assisting another client, or otherwise occupied and unable to answer my phone right away.
Generally, I respond promptly and attend to matters swiftly.
It is good to know
I’m usually available directly between 8 a.m. and midnight.
If I’m asleep or unavailable for other reasons, I won’t be notified of messages — but phone calls of my clients will still go through. So you won’t wake me if you decide to book my support in the middle of the night and send a message.
However, if you’re having a panic attack in the middle of the night, you’re absolutely allowed to wake me.
And if you really need me but can’t afford to pay, please get in touch anyway.